For restaurant owners, third-party delivery platforms like Uber Eats, Grubhub, and DoorDash seem like an easy way to expand their customer base. But behind the convenience, these platforms come at a steep cost—both financially and in terms of customer ownership.

When restaurants rely solely on third-party apps, they:

• Pay up to 30% in commission fees per order.

• Lose valuable customer data to the platform.

• Have no control over branding, pricing, or promotions.

• Depend on third-party algorithms that favor the highest bidders rather than local businesses.

But what if you could eliminate these fees while still benefiting from delivery? Peblla’s 3rd party integration empowers restaurant owners with a fully branded digital presence that:

• Helps retain customer data.

• Eliminates third-party commission fees.

• Offers DoorDash-powered in-house delivery—without extra costs.

Let's explore why owning your customer data and avoiding third-party fees is the smartest move for your restaurant’s future.

Why Are Third-Party Delivery Apps Costing You More Than Just Money?

Many restaurant owners assume that partnering with Uber Eats, Grubhub, and DoorDash is necessary for survival. While these platforms do bring in more orders, they also take away profits, data, and control over your own customers.

1. The 30% Commission Fee is Eating Your Profits

Every order placed through a third-party app comes with a high commission fee—often between 20-30%. This means:

• A $30 order through Uber Eats could cost your restaurant up to $9 in commission fees.

• Over hundreds or thousands of orders, you’re losing tens of thousands of dollars annually.

• Razor-thin margins get even tighter, making it harder to reinvest in your restaurant.

2. Third-Party Apps Own Your Customer Data—Not You

Customer data is one of the most valuable assets in the restaurant industry. It allows you to:

• Engage with your customers directly through promotions and loyalty programs.

• Analyze buying behaviors to improve menu offerings.

• Run targeted marketing campaigns to increase repeat business.

But when customers order through a third-party app, that data stays with Uber Eats, DoorDash, or Grubhub—not with your restaurant. You have no access to customer names, emails, or order history, making it impossible to build direct relationships with your diners.

3. Your Restaurant is Just Another Option—Not a Brand

Third-party platforms are built to serve their own business interests, not yours.

• They promote competitors right next to your restaurant, stealing potential customers.

• You can’t control promotions, pricing, or customer interactions.

• The customer remembers Uber Eats or DoorDash—not your restaurant.

By relying solely on third-party platforms, restaurants lose their identity, making them less memorable and more interchangeable.

How Peblla’s 3rd Party Integration Puts Restaurants Back in Control

Peblla provides a game-changing solution for restaurant owners who want to take back control of their digital ordering experience—without sacrificing delivery convenience.

1. Get Your Own Branded Website & Mobile App

Instead of sending customers to third-party platforms, Peblla helps you build a fully branded online ordering system with:

• Your own website (not a generic third-party page).

• Your own mobile app with full customization.

• Direct customer access—names, emails, order history, and preferences.

This means customers order directly from you, so you can:

• Send them exclusive promotions and loyalty rewards.

• Retarget them with marketing campaigns to increase repeat visits.

• Offer a seamless ordering experience without third-party distractions.

With Peblla’s system, your restaurant stays front and center, strengthening your brand recognition and customer loyalty.

2. Save 30% on Fees—Keep More of Your Profits

Peblla eliminates third-party commission fees, allowing you to keep 100% of your profits while still offering online ordering and delivery.

By switching to Peblla’s direct ordering system, restaurants save thousands of dollars per year, which can be reinvested into:

• Better ingredients & menu expansion.

• Marketing & advertising to attract new customers.

• Improving employee wages & overall service quality.

Why give away 30% of your revenue when you can own the customer relationship and maximize profits?

3. DoorDash-Powered In-House Delivery—Without Additional Fees

Many restaurant owners worry about losing delivery capabilities if they leave third-party apps. That’s why Peblla has partnered with DoorDash Drive to provide in-house delivery—directly through your own branded website.

Here’s how it works:

• Customers place orders directly on your website or app.

• DoorDash couriers handle delivery—just like before.

• No extra commission fees—you pay a flat delivery fee per order, not a percentage.

This means you still offer delivery without the 30% cut that third-party apps take from each order.

With DoorDash-powered delivery on your branded website, your restaurant:

• Maintains full customer data ownership.

• Pays lower delivery costs than traditional third-party platforms.

• Avoids customer redirection to competing restaurants.

It’s the best of both worlds—you keep the convenience of delivery without losing profits or control.

The Future of Restaurant Ordering: Direct, Profitable & Brand-Centric

The restaurant industry is evolving, and owning your digital presence is now more important than ever.

Peblla’s third-party integration solution helps restaurants:

• Own their customer data for direct engagement.

• Save 30% on third-party fees and reinvest in their business.

• Offer in-house delivery powered by DoorDash—without extra commission charges.

By switching to your own branded website and app, your restaurant gains independence, strengthens customer relationships, and keeps more revenue.

Don’t let third-party platforms control your business. Take back ownership today with Peblla.

Book a demo now to see how Peblla can transform your restaurant’s online ordering experience.